Placing an Order: Orders can be placed via purchase order (PO) or email.
Proforma Invoice: We confirm your order with a proforma invoice requesting a deposit.
Deposit Received: Upon receiving your deposit, we will send a revised proforma invoice with a confirmed delivery date.
Draft Invoice: Once your order is ready for shipment, you’ll receive a draft invoice.
Shipping Options: Choose your own courier account, or select our shipping and insurance services (fees will be added to the invoice)
Final Invoice: for the remaining balance is issued.
Final Payment & Shipment: Following full payment, your order ships, and you’ll receive tracking information via email.
Order & Delivery Management
Risk Assessment & Communication: Upon order placement, Growth will proactively assess your designs for any potential risks and keep you informed.
Delivery Discussions: After our design review, Growth will discuss with you about mutually agreeable delivery date(s) and methods. If risks vary significantly, we may propose a staged delivery approach to minimize any disruptions.
Progress Updates: We can provide regular progress reports on your order, following an agreed upon schedule, if requested.
Unforeseen Circumstances: In the unlikely event of unexpected circumstances, Growth will quickly assess the situation, keep you informed, and work collaboratively to find a solution.
